Cisco – service provider blogs


BT and Hearing Link – hearing loss guide

It explained what people can expect as they develop hearing loss and offered practical guidance on issues such as technology, learning new skills and accessing support from healthcare services.
"Jonathan's attention to detail and understanding of the complexities of hearing loss and its effects really helped to make the brochure a valuable tool to those experiencing hearing loss."
Sarah Smith, acting England manager, Hearing Link

BT – Including You website

As a writer for Muse Publishing, I created the copy for BT's Including You website for people with a disability or impairment. I worked with UX designers and several BT stakeholders to develop a new, more streamlined site focusing on user needs.
The website received an AbilityNet Accessibility Accredited Plus Award for best practice in accessibility and usability.
"Jonathan has a real eye for detail and will challenge anything that does not make sense at first reading, which is refreshing as some copywriters just accept what they have been told to do. He worked with both the developer of the site and content owners to ensure the two were mutually compatible. Jonathan worked to his deadlines and I was always confident that the work he produced would be what we were looking for."
David Barrett, senior inclusion and accessibility manager, BT

Travelex web copy


The Giving Machine website


Other copywriting

